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Frequently Asked Questions
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What is the process for installing an EV charger at my home?
The process is simple! First, schedule a free consultation with our team. We’ll assess your home’s electrical system and recommend the best charger solution. Once you’ve approved the plan, we’ll schedule an installation at your convenience. Our certified technicians will handle everything from setup to testing, ensuring everything is working perfectly before we finish.
How long does the installation take?
Typically, the installation takes 3 to 4 hours, depending on your home’s electrical setup and the type of charger being installed. We ensure everything is set up correctly and tested before we finish, minimizing disruption to your day.
Do I need to upgrade my electrical panel to install an EV charger?
In most cases, no, an upgrade isn’t necessary. However, during the consultation, our experts will evaluate your current electrical system. If an upgrade is needed to ensure safe and efficient charging, we’ll explain it upfront, provide an estimate, and handle the entire process for you.
What if I have issues with my EV charger after installation?
We offer ongoing customer support. If you experience any issues with your EV charger after installation, just contact us! Our team will troubleshoot and resolve any problems quickly. We are committed to ensuring your charging experience is smooth and reliable.
Is ChargeAssist licensed and insured?
Yes! ChargeAssist is fully licensed and insured. All of our technicians are certified professionals with extensive training in EV charger installation. We adhere to all safety codes and industry standards to give you peace of mind knowing your installation is in expert hands.